Hi! Welcome to the forum for Platinum Arts Sandbox Free 3D Game Maker. I currently have the forums locked as I am attempting to properly update them.

In the meantime please join the new Discord Server!

If you have any questions please e-mail me through the Platinum Arts website.

Search found 43 matches

by freeze10108
August 10th, 2009, 4:41 pm
Forum: Sandbox General Support
Topic: Help i'm new & need help getting sandbox to run!!!
Replies: 32
Views: 6310

Re: Help i'm new & need help getting sandbox to run!!!

Try booting in safe mode and see if you get the error.
by freeze10108
August 10th, 2009, 2:44 pm
Forum: Off-topic
Topic: Tha problemo
Replies: 19
Views: 3333

Re: Tha problemo

Okay, I understand you now. :) 1. Please post a dxdiag report here. --- How to run dxdiag: 1. Click on your start button 2. Type "dxdiag" into the search box (without the quotes) 3. Press the "Save All Information" button and save the report somewhere. 4. Open the report, and sel...
by freeze10108
August 10th, 2009, 2:29 pm
Forum: Sandbox General Support
Topic: Help i'm new & need help getting sandbox to run!!!
Replies: 32
Views: 6310

Re: Help i'm new & need help getting sandbox to run!!!

Please post an updated dxdiag report (and in code tags too!). ;)
by freeze10108
August 10th, 2009, 2:20 pm
Forum: Off-topic
Topic: Tha problemo
Replies: 19
Views: 3333

Re: Tha problemo

So, if I understand you correctly, your laptop randomly shuts down or logs off (is it both, or just one?) and won't let you turn it back on or log back in for a few hours? :?: 1. Are there any messages that come up when you try to start Windows Live Messenger? 2. Do you remember anything about which...
by freeze10108
August 9th, 2009, 11:26 pm
Forum: Sandbox General Support
Topic: Help i'm new & need help getting sandbox to run!!!
Replies: 32
Views: 6310

Re: Help i'm new & need help getting sandbox to run!!!

I'm actually not entirely sure where to go from here, but you could try:
1. disabling DEP service, but I'm not sure it'll make a difference.

2. Running Sandbox in XP compatibility mode.
by freeze10108
August 9th, 2009, 10:08 pm
Forum: Sandbox General Support
Topic: Help i'm new & need help getting sandbox to run!!!
Replies: 32
Views: 6310

Re: Help i'm new & need help getting sandbox to run!!!

Okay, this is where the driver is that you need to download. Download it (select Windows Vista [NOT 64-bit] and Display as your filters. There should only be one result), install it, and reboot your computer. Then try starting Sandbox. Report back with your results! ;)
by freeze10108
August 9th, 2009, 9:06 pm
Forum: Sandbox General Support
Topic: Help i'm new & need help getting sandbox to run!!!
Replies: 32
Views: 6310

Re: Help i'm new & need help getting sandbox to run!!!

nope, no driver updates (i checked manufacturer's site)... Wait what does "ig4dev32.dll" do? (it's what's messing up the program) 1. Actually, I believe that there is a new driver for you to download. If you have trouble finding it, then tell me, what exactly is you computer model? I know...
by freeze10108
August 9th, 2009, 6:11 pm
Forum: Sandbox General Support
Topic: Help i'm new & need help getting sandbox to run!!!
Replies: 32
Views: 6310

Re: Help i'm new & need help getting sandbox to run!!!

1. What exactly do you mean by "manually"; you did go to your manufacturer's website, right?

2. Once again, please wrap the dxdiag report in your post in code tags (just highlight it and press the "Code" button) so it takes up less vertical space. ;)
by freeze10108
August 9th, 2009, 4:23 pm
Forum: Sandbox General Support
Topic: Help i'm new & need help getting sandbox to run!!!
Replies: 32
Views: 6310

Re: Help i'm new & need help getting sandbox to run!!!

1. You say you tried updating your drivers. Which method exactly did you use to do that?

2. Are you using the batch file or the executable to launch Sandbox?

3. Again, please wrap the dxdiag report in tags, (and please use the edit button to change the post.) ;)
by freeze10108
August 9th, 2009, 3:37 pm
Forum: Sandbox General Support
Topic: Help i'm new & need help getting sandbox to run!!!
Replies: 32
Views: 6310

Re: Help i'm new & need help getting sandbox to run!!!

Maybe if we could get a peek at your system we could help. Could you run dxdiag and post the results here? How to run dxdiag: 1. Click on your start button 2. Type "dxdiag" into the search box (without the quotes) 3. Press the "Save All Information" button and save the report som...