Help i'm new & need help getting sandbox to run!!!

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Onwexry
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Help i'm new & need help getting sandbox to run!!!

Postby Onwexry » August 8th, 2009, 11:26 pm

here's the problem signature:
Problem signature:
Problem Event Name: APPCRASH
Application Name: sandbox.exe
Application Version: 0.0.0.0
Application Timestamp: 49615630
Fault Module Name: ig4dev32.dll
Fault Module Version: 7.14.10.1329
Fault Module Timestamp: 46e9b73e
Exception Code: c0000005
Exception Offset: 0002d27a
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
(i tryed updating drivers & putting -f in click_here_to_start.bat, but it didnt work
it only gets to the load screen then when it try's to start the map it freezes & i get the above problem signature)

thanks for helping,
Last edited by Obsidian on August 9th, 2009, 7:49 pm, edited 1 time in total.
Reason: You know, you can use tinypic to host that image if you're using it in your signature.
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Re: Help i'm new & need help getting sandbox to run!!!

Postby Mike » August 9th, 2009, 10:00 am

Sign up for our to keep up to date with the Sandbox news!
We also have a , , and a [/b][/color]!

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Onwexry
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Re: Help i'm new & need help getting sandbox to run!!!

Postby Onwexry » August 9th, 2009, 12:51 pm

i have an intel video cardUSA FLAG.gif
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Onwexry
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Re: Help i'm new & need help getting sandbox to run!!!

Postby Onwexry » August 9th, 2009, 1:00 pm

heres the snapshot:

snapshot.PNG


EDIT: (don't know if this helps or not , but i'm using windows vista on the computer i am trying to use sandbox on)
Last edited by Obsidian on August 9th, 2009, 7:42 pm, edited 1 time in total.
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freeze10108
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Re: Help i'm new & need help getting sandbox to run!!!

Postby freeze10108 » August 9th, 2009, 3:37 pm

Maybe if we could get a peek at your system we could help. Could you run dxdiag and post the results here?

How to run dxdiag:

1. Click on your start button

2. Type "dxdiag" into the search box (without the quotes)

3. Press the "Save All Information" button and save the report somewhere.

4. Open the report, and select all (ctrl+a), copy (ctrl+c), and then paste it into a response (ctrl+v)

5. Please wrap the report in [ code ] [ /code ] tags (without the spaces) ;)

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Onwexry
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Re: Help i'm new & need help getting sandbox to run!!!

Postby Onwexry » August 9th, 2009, 4:02 pm

Last edited by Obsidian on August 9th, 2009, 7:43 pm, edited 1 time in total.
Reason: merged double post
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freeze10108
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Re: Help i'm new & need help getting sandbox to run!!!

Postby freeze10108 » August 9th, 2009, 4:23 pm

1. You say you tried updating your drivers. Which method exactly did you use to do that?

2. Are you using the batch file or the executable to launch Sandbox?

3. Again, please wrap the dxdiag report in [code][/code] tags, (and please use the edit button to change the post.) ;)

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Onwexry
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Re: Help i'm new & need help getting sandbox to run!!!

Postby Onwexry » August 9th, 2009, 5:38 pm

i tryed updating manually but it said the "best" was installed & i tryed updating to vista service pack 2, but nothing helps (i tryed both the batch file & the executable, nothing worked)
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freeze10108
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Re: Help i'm new & need help getting sandbox to run!!!

Postby freeze10108 » August 9th, 2009, 6:11 pm

1. What exactly do you mean by "manually"; you did go to your manufacturer's website, right?

2. Once again, please wrap the dxdiag report in your post in code tags (just highlight it and press the "Code" button) so it takes up less vertical space. ;)

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Onwexry
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Re: Help i'm new & need help getting sandbox to run!!!

Postby Onwexry » August 9th, 2009, 7:05 pm

i didnt go to the sites i went to the driver's location & hit "search for updates", (updating from site)tell you if it works!!!
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